Withdraw from your purchase

You have 14 days from receiving your order to withdraw from your purchase, without giving any reason.

Return shipping is paid by Tintala. We refund you within 14 days, using the payment method of your order.

Return address
30 chemin des Horizons, 06330 Roquefort-les-Pins, France

Exception: lenses whose sealed sterile packaging has been opened after delivery can't be returned, for hygiene and health-protection reasons (Article L221-28 5° of the French Consumer Code).

Withdraw from the contract here

Your withdrawal statement

Fill in the fields below, then confirm: an acknowledgement is sent to you by email.

The acknowledgement is sent to this address.

Shown in your order confirmation email (e.g. #1001).

E.g. ordered on 12/10/2026, received on 20/10/2026.

Leave blank if you're withdrawing from the whole order.

The information you enter is only used to process your withdrawal.

Returns and withdrawal in detail